Community Support Centre
Have a Question? Ask or enter a search term here.
Browse by Topic
New to Shopitize
Unlock an offer
How to report receipts
Withdraw my Rewards
Check activity & receipt status
How to Redeem a Companion Offer
How to Redeem Video Challenge Offers
How to Redeem Fast Track Offers
Offer expiry date
I can't see any offers
How many times can I redeem an offer?
My barcode is not scanning - what should...
How do I scan barcodes?
Barcode scanner shows a black screen
Why do I need to scan barcodes?
E-receipts & Internet shopping recei...
How long does it take to process receipt...
Snap entire receipt
Long and double-sided receipts
Receipt not recognised
How do I check if my receipt was recogni...
My receipt is unrecognised
How long do I have to report receipt rel...
I uploaded my receipt but it's disa...
My receipt is stuck on 0-100% uploading
Where can I check my balance available t...
I haven't received my payment
How can I receive my rewards?
# of days to receive cash reward
Minimum amount to withdraw
How can I change my password?
I've forgotten my password and can&...
Can I have multiple accounts?
How can I get in touch with you?
No iPhone/iPad or Android phone
Status in the activity / history
Where can I use Shopitize?
Customer service software
powered by Desk.com
a minute ago
an hour ago
a day ago
Invalid characters found